Versta Research Blog

Versta Research Blog

About Versta

Versta Research is a marketing research and public opinion polling firm that helps you answer critical questions with customized research and analytical expertise.

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Versta Research Blog

Explore industry trends, research methods, and tips for your own research projects in the Versta Research Blog. All opinions are our own, and some may change over time.

First time reader? Check out the Best of the Blog for the most popular posts from almost 10 years of blogging. We’re glad you’re here.

Testing the Impact of Low Response Rates

Testing the Impact of Low Response Rates

Survey response rates, which are still a measure of data quality and survey success in our industry, continue to drop. Most online surveys of customers (one’s own customers) will garner response rates of two to three percent—and that is if you are lucky and if you do everything right. Rigorously executed phone surveys achieve miserably…

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The Quintessential Robot Survey

The Quintessential Robot Survey

Even the very best survey shops are pressured to do bad work. My recent experience with one bad survey from a fancy survey shop illustrates in multiple ways one of the biggest problems facing market research today: bad surveys via robots, including the newest dreaded incarnation of robots: Artificial Intelligence. The survey came from a…

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100+ Data Sources for Market Research

100+ Data Sources for Market Research

Putting together our winter newsletter, Five Free Data Sources Every Market Researcher Should Know, had me reviewing various sources of free data that we use nearly every day at Versta Research. The really big sources were top-of-mind and easy to come up with: data from The Census, the Bureau of Labor Statistics, the National Institutes…

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Versta Research Just Turned 10

Versta Research Just Turned 10

Happy birthday to us! We were born on January 19, 2009 in the depths of a recession with nowhere to go but up. Many of the research firms that were around back then have disappeared, sold themselves off, closed up shop, or consolidated into behemoths. From a statistical standpoint, we beat the odds, which got…

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6 Top Causes of Measurement Error in Surveys

6 Top Causes of Measurement Error in Surveys

Having focused intently over the last several months on best practices for writing surveys (see Five Last Steps in Writing a Questionnaire and How to Write Surveys: 25 Best Practices) I have been paying extra attention to the work of research methodologists who codify best practices and develop protocols for implementing them. One set of…

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