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Explore industry trends, research methods, and tips for your own research projects in the Versta Research Blog. All opinions are our own, and some may change over time.
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Actually, Joe Citizen does not love them, but Joe Researcher does. The horse-race polls for media release offer little value to the first Joe because the only poll that really matters is the election itself. But for Joe Researcher, political polls offer unparalleled, ongoing opportunities to understand, validate, and improve our methods of survey research.…
Now that survey tools are easy to build and cheap to buy, the companies that sell these tools try to differentiate their offerings with various types of design enhancements. Sometimes they succeed by offering truly elegant respondent experiences with simple, intuitive, easy-to-use, and adaptable formats. Sometimes, though, it feels like all the razzle dazzle starts…
Every year I read the university catalogues for summer coursework in research methods and share a few recommendations with colleagues and clients. If you are looking for more than just the information and inspiration you get from conferences, look to the substance and depth you can get from a classroom. It’s easier than you might…
Is it true that a survey respondent can race through a survey, giving identical high or low ratings on all questions, and still provide valid data? Absolutely, which is why we argue against coaching respondents to give “more thoughtful” and varied answers when filling out surveys. In fact, our post last week (Don’t Stop Your…
Some respondents answer survey questions with the same answer over and over again. They agree to everything, or they give identical numeric ratings to all items. It’s called “straight-lining,” and we often consider this a sign of poor data quality. I was intrigued by an approach to mitigating the problem I learned last week, shared…
Maybe you got one of these printed notes from a cashier at Walmart, like I did: $1000 You can win a $1000 Gift Card and we can improve your shopping experience! Please follow the instructions on your receipt. “9” is NOT fine… We’re focused on an excellent experience. Please give us a “10” when we’ve…
Consider three core groups that come together on most market research projects: (1) The client-side research managers (2) The supplier-side researchers (3) The research respondents. Now consider a list of some deeply rooted needs and desires of these three groups, as revealed by a recent industry research study:
As we put the finishing touches on our recently produced video introduction to Versta Research (see the video below!), I kept wondering whether videos really matter. I don’t jump on bandwagons without strong reasons to believe the wagons are going where I want. So it was a happy coincidence to come across research just published…
Early customer feedback, especially in multiple forms and from multiple channels, can make or break the success of a new product or service. But it turns out that not all customer feedback is created equal. Some people have a knack for grasping new ideas, seeing how products might be used in novel ways, or imagining…
If you’re looking for a career-oriented new year’s resolution, there is no better way to improve your professional skills right now, including your research and marketing skills, than to write better. You will write better proposals and better reports. You will turn data into stories that people actually want to read. And with some practice…