Versta Research Post

Dilbert’s Boss: Focus Groups Are Not Reliable

The pointy-hair boss has a point here, even though he does not realize it. From a research perspective, focus groups should provide rich, new, and surprising depths of insight, not necessarily “reliable” data. In fact, that’s why we typically suggest doing multiple focus groups, in different locations, with different types of participants. We want each…

Five Cautions for Crowdsourcing

Five Cautions for Crowdsourcing

There is a small academic niche in market research that relies heavily on extremely cheap crowdsourcing for data. But before getting up in arms about the reliability and validity of such data, you should know this: They used to rely heavily on students enrolled in their college classes for data. Remember having to work six…

What You Lose with Online Concept Tests

What You Lose with Online Concept Tests

Most companies test new product or service ideas with concept tests to evaluate market interest and to refine their ideas. Most of these (like most surveys, nowadays) are conducted online, which offers speed and cost efficiency. But there is a downside. While people are quite adept at reviewing ideas and answering questions in online formats,…