Why You Should Avoid Numeric Response Scales in Surveys

Why You Should Avoid Numeric Response Scales in Surveys — They Seem Scientific, but They Are Actually Ambiguous and Difficult to Report

If you read our article a few weeks ago about COVID-19, there were probably several statistics we cited that you (or maybe a colleague) misinterpreted. That’s because instead of reporting the percentage of respondents who did or said something, we reported the mean of all survey respondents’ answers to a numeric scale. We had no…

Forget the Math — For Good Sampling You Need Equality, Inclusion, and Representation.

Forget the Math — For Good Sampling You Need Equality, Inclusion, and Representation

In basic stats class, all of us learned about the importance of random sampling. It provides the foundation for the iron-clad mathematics of estimation, statistical significance, and margins of error. But the problem in social science, market research, and opinion polling is that random sampling (sometimes referred to as probability sampling) almost never exists. So…

How to Trap Survey Trolls: Ask Them for a Story

How to Trap Survey Trolls: Ask Them for a Story

Telling stories is a natural human behavior, but also highly complex and difficult to imitate or automate. This means that, happily, trolls can’t tell stories. And asking survey respondents for an extremely brief story (even just a few words) about their experience related to a survey topic can help you differentiate real respondents from fake…

25 Things You Might Not Know About Research

25 Things You Might Not Know About Research

Whether you’re a seasoned research professional, a newbie, or whether you dabble in research for other job responsibilities (like marketing or strategy) you will probably find something you don’t yet know in our winter newsletter with a feature article on 25 Things You Might Not Know About Research. It covers topics from stats, to charts,…