Versta Research Post

Advice for PR Surveys: Avoid Numeric Scales

As much as we love numbers, we find ourselves often advising clients against using numeric scales in their surveys.  A numeric scale is any response format that asks people to give a number within a certain range to indicate the strength of their feeling or opinion.  The insanely popular survey question used to calculate Net…

Versta Research Post

When to Use Paper Surveys

One might think that with evolving technologies, the old-fashioned ways of doing research, like using paper and pencil, might disappear.  But it turns out that paper surveys are not dead, and here is a nice example that dramatically illustrates their value. As newly-appointed director of market research for the American Marketing Association in Chicago, I…