Mobile Surveys Are Better in One Surprising Way: You Get More Revealing Personal Information

Mobile Surveys Are Better in One Surprising Way: You Get More Revealing Personal Information

Contrary to some widely held beliefs that mobile devices are a barrier to survey participation, a majority of survey respondents nowadays fill them out on phones, rather than on desktops, laptops, or tablets. Research has amply documented that the quality and reliability of data collected via mobile devices is comparable to data collected on desktops.…

Why You Should Avoid Numeric Response Scales in Surveys

Why You Should Avoid Numeric Response Scales in Surveys — They Seem Scientific, but They Are Actually Ambiguous and Difficult to Report

If you read our article a few weeks ago about COVID-19, there were probably several statistics we cited that you (or maybe a colleague) misinterpreted. That’s because instead of reporting the percentage of respondents who did or said something, we reported the mean of all survey respondents’ answers to a numeric scale. We had no…