If you suffer from miserably low response rates to surveys you send with your own e-mail list, here’s something to try: Dump the e-mail invitation functionality that is built into your survey platform like Qualtrics. Instead, use a stand-alone email tool like Mail Chimp or Constant Contact. This will make your life harder, and it…
Versta Research is presenting this week at the 76th annual conference of the American Association for Public Opinion Research (AAPOR). The conference is being held virtually from May 11 to 14, 2021. The presentation is called Finding Fraud in Public Polls: Employing Semantic Network-Based Methods for Identifying Fraud in Online Sampling. It is a reflection…
I was getting ready to write this article with a prediction that soon you will be inundated with pitches for the latest “innovation” in survey technology, and what do you know, this arrived in my junk mail folder: TIRED OF LOW CELL PHONE SURVEY RESPONSE RATES? We offer SMS Text Message Surveys TCPA Compliant Solution…
The U.S. Census is one of the most useful tools for research and marketing because it tells you how many people fit specific demographic profiles and where they live. It started out as a simple count of how many people live in each state in order to allocate congressional seats. But it has since become a rich…
We recently offered an article about needing to “punish test” surveys lest you end up with a mess of mistakes like text piping that fails, or survey layouts that do not to adapt to user devices. But how do you actually punish test a survey? The best way, we think, is to start with a…
Versta Research fields omnibus surveys, and we often recommend such surveys for our clients. But omnibus surveys do no not always save money or offer the insights that are needed, and so we often recommend inexpensive alternatives as well. In years past, data collection was a slow, complicated, and expensive task. If you had just…
If you crave a deep understanding of why your customers choose one product, concept, or message over another, you might be thinking that deep-dive qualitative research is best. Possibly it is, but you should also be considering a research method at the opposite end of the spectrum: conjoint analysis. Conjoint analysis is one of the…
Telling stories is a natural human behavior, but also highly complex and difficult to imitate or automate. This means that, happily, trolls can’t tell stories. And asking survey respondents for an extremely brief story (even just a few words) about their experience related to a survey topic can help you differentiate real respondents from fake…
Market research isn’t dead. It just keeps moving around and re-inventing itself as organizational needs for primary research change. Some of it has moved to operations groups, and now focuses exclusively on Customer Experience (CX). Some of it has moved to User Experience (UX) groups, as we have noted in a few recent articles (6…
A survey platform we have been using launched a new service promising an “expert review” of our surveys before we send them out for data collection. Unfortunately, it is a gimmick. It turns out that there are no experts reviewing our surveys. An artificial intelligence robot reviews them. It was interesting to see which best…