Focus on Solutions in PR Surveys
This article has been updated. Please see Focus on Solutions in PR Surveys.
Better Data through Better Survey Design
Market researchers complain a lot when they get data back from surveys and see that people have been “speeding” through their surveys or that people are not giving thoughtful responses. But the problem is rarely “bad respondents” – instead the problem is lazy researchers. When people discover that the survey they just agreed to take…
Three Ways to Improve Online Verbatim Data
Good open-ended questions and thoughtful responses to these questions can yield amazingly rich and insightful data. But given the generally poor quality of responses to open-ended question in mail surveys, some have speculated that open-ended questions in online surveys would suffer a similar fate. Research seems to show this is not the case. Further, a…