I Wrote a Poem about Market Research using ChatGPT. Clever, Amazing, and Interesting. But Is It Poetry?
In a test of the powers of AI, here is an impressive poem it wrote about market research. It’s worth a smile. But it’s not poetry.
Five Research Lessons from the Pandemic Years
Here is a brief summary of the Versta Research Spring 2023 Newsletter, which outlines five research lessons that have transformed marketing research during the pandemic years.
What Do Gen Z Marketing Students Think of Research?
Imagine a class of undergraduate students in business marketing taking their first—maybe their only—marketing research class. What is the toughest part of research for them? After one lecture and an assignment, we asked them, and nobody said math or statistics. We’ve just published the Versta Research Summer Newsletter and our feature article, What Do Gen…
Five Mid-Year Resolutions to Inspire Better Research in 2021
With all the strange business disruptions of the last 16 months, and the ways in which the coronavirus shifted the foundations of market research, July 1 feels a lot more like the beginning of a new year than January 1 did. Life is back to normal, we hope! This “new year” inspires us to take…
Why Your CEO Loves NPS: It Is Never Audited, and It Never Declines
Market research has made it all the way to the top! It has a seat at the c-suite table just as marketing and research champions have hoped for all these years. According to a recent analysis by The Wall Street Journal, a large number of CEOs now track their company’s Net Promoter Score (NPS) obsessively,…
AI (Artificial Intelligence) Just Rescued Our Survey — We Overlooked a Huge Mistake and a Robot Flagged It for Us
I write a lot about how robots are messing up market research. But yesterday, I had the happy experience of a robot helping us in a surprising a way. It flagged an error in a list of competitive brands for an ATU study (Attitudes, Trial, and Usage)—an error that would invalidated our results if we…
Five Best Practices for Keeping Your Data “Anonymous”
I don’t know how big the Versta Research blog fan base is, but at the very least, the Quirk’s editors seem to follow us, and sometimes they ask for permission to reprint an article. Such was the case for an article we wrote last month about anonymity in research. The gist of that article was…
Here’s Why Market Research Needs Your Patriotism
As we celebrate the 4th of July in the U.S. this year, please make it an occasion to reflect on some of the fundamental values and public goods of our country that make market research possible. There is so much infrastructure that has been built before us. Not just road and railways, but also public…
New Possibilities with Mobile Qualitative Research
The best innovation in qualitative methods over the last decade is not online focus groups or bulletin boards or MROCs (Market Research Online Communities). It’s the smartphone. Your customers can snap pictures, take videos, and document all their thoughts and behaviors as they go about their everyday lives, generating some of the richest qualitative data…
Responsive Surveys Go Way Beyond Mobile
If you design surveys that adapt well to mobile devices, you can feel proud. Current estimates are that only about half of all market research surveys are mobile-friendly. According to Research Now, an online panel that fields thousands of surveys from research vendors like Versta, just 15% are fully optimized for mobile use. But now…