I just read a delightful and thought-provoking snippet in Proust’s Swann’s Way (published in 1913) that, unfortunately, reminded me of artificial intelligence in market research. Here is what Proust originally wrote, which is delightful: But all of the feelings we are made to experience by the joy or the misfortune of a real person are…
One of the weirdest new uses of artificial intelligence in market research is to create “synthetic respondents” for surveys and qualitative interviews. The idea is to use information scraped from the Internet via AI’s large language models, construct a sample of synthetic people that matches the demographics of one’s target population, and then ask those…
It was a long, arduous process (and still is), but it was worth it: Versta Research has been awarded certification for compliance to ISO 27001! This is one of the most widely recognized and internationally accepted information security standards. Certification puts Versta Research among a small handful of market research and insights firms that undergo…
In a test of the powers of AI, here is an impressive poem it wrote about market research. It’s worth a smile. But it’s not poetry.
Here is a brief summary of the Versta Research Spring 2023 Newsletter, which outlines five research lessons that have transformed marketing research during the pandemic years.
Imagine a class of undergraduate students in business marketing taking their first—maybe their only—marketing research class. What is the toughest part of research for them? After one lecture and an assignment, we asked them, and nobody said math or statistics. We’ve just published the Versta Research Summer Newsletter and our feature article, What Do Gen…
With all the strange business disruptions of the last 16 months, and the ways in which the coronavirus shifted the foundations of market research, July 1 feels a lot more like the beginning of a new year than January 1 did. Life is back to normal, we hope! This “new year” inspires us to take…
Market research has made it all the way to the top! It has a seat at the c-suite table just as marketing and research champions have hoped for all these years. According to a recent analysis by The Wall Street Journal, a large number of CEOs now track their company’s Net Promoter Score (NPS) obsessively,…
I write a lot about how robots are messing up market research. But yesterday, I had the happy experience of a robot helping us in a surprising a way. It flagged an error in a list of competitive brands for an ATU study (Attitudes, Trial, and Usage)—an error that would invalidated our results if we…
I don’t know how big the Versta Research blog fan base is, but at the very least, the Quirk’s editors seem to follow us, and sometimes they ask for permission to reprint an article. Such was the case for an article we wrote last month about anonymity in research. The gist of that article was…