If you design surveys that adapt well to mobile devices, you can feel proud. Current estimates are that only about half of all market research surveys are mobile-friendly. According to Research Now, an online panel that fields thousands of surveys from research vendors like Versta, just 15% are fully optimized for mobile use. But now…
It’s the week after Independence Day. You’re doing your best to re-focus on work after the holiday break. If only it could have lasted a few days longer! I can’t bring you a few more days vacation, but I can offer this suggestion for making the holiday last just a wee bit longer: Bring some…
Gender used to be one of the easiest questions to write for a survey. There was male and there was female, so we simply asked: “Which are you?” But our culture has begun acknowledging the fluidity of gender identity and gender assignment, and now, too, must survey research. Just this week we had a potential…
This familiar sentence opens the lead article of Public Opinion Quarterly’s 2017 special issue on survey research: “Telephone surveys are dead, claim some survey researchers, and should be replaced with nonprobability samples from Internet panels.” Hmm, I’ve said something similar to that in the past, I thought to myself. I guess I’m not the only…
Suppose your colleague left her job tomorrow and you needed to recreate, and double check, all of the work she produced for a research study just completed. You probably couldn’t do it. Think of every step along the way: exactly how the survey was programmed, how data were cleaned, why certain respondents and not others…
Reflecting a shift in how applied research is being organized and used in businesses today, 2017 marks the end of two important market research industry groups, and the beginning of a new one. Gone is the Council of American Survey Research Organizations (CASRO) founded 37 years ago. Gone is the Marketing Research Association (MRA) founded…
I hope the recent presidential election didn’t squash your belief that smart researchers can discern patterns in our collective social lives, and that we can make decent (if limited) predictions about what’s to come. Because here we go—Versta Research is going to make a few modest predictions about where market research is headed in 2017.…
A surprising trend among our academic colleagues in marketing, psychology, and the social and behavioral sciences, is that they are crowdsourcing respondents for research studies from Mechanical Turk (MTurk). I am still overcoming my own resistance to the idea, as it rubs against Versta Research’s obsessive focus on data quality. Online sampling absolutely can and…
The last presidential election was a stunning win for online polls and a drubbing defeat for telephone polls. It provoked a loud and contentious debate among survey methodologists about the accuracy of polls and about how (and whether) to revise our methods. So here we are again, four years later with technology having moved faster…
Even just a few years ago the idea of using SMS text messaging for surveys seemed absurd. There were strong demographic skews to cell phone usage, and among SMS usage as well. Texting was often a cost add-on for cell phone users, so they carefully guarded it. And of course research companies could barely manage…