One of the cool things about social science and marketing research is that it brings together mathematics and human behavior. Mathematics is beautiful, elegant, and abstract. It is much like art. Human behavior is messy, contradictory, and frustrating, desperately in need of a way to make sense of it. Bringing the two together – turning…
Today I saw my first “dumb election statistics” article of the season, with AP News offering this dramatically titled story: Kamala Harris’ election would defy history. Just 1 sitting VP has been elected president since 1836. We are bound to see tons of headlines and stories like this during the next several weeks. It brought…
On Monday I received media training from one of the research industry’s top professional organizations: The American Association for Public Opinion Research (AAPOR). They hired Brenda Foster, a career journalist and now a communications and PR consultant, to teach research nerds about how to succeed with media interviews when talking about research findings. First she…
Personas are fictional representations of customer types, but they reflect the demographics, behaviors, goals, and motivations of people derived from real data.
An article in The New Yorker claimed that a hundred years ago most Americans died in their mid-fifties. Alas, they were fooled by a statistic and the claim is not true.
Imagine a class of undergraduate students in business marketing taking their first—maybe their only—marketing research class. What is the toughest part of research for them? After one lecture and an assignment, we asked them, and nobody said math or statistics. We’ve just published the Versta Research Summer Newsletter and our feature article, What Do Gen…
With all the strange business disruptions of the last 16 months, and the ways in which the coronavirus shifted the foundations of market research, July 1 feels a lot more like the beginning of a new year than January 1 did. Life is back to normal, we hope! This “new year” inspires us to take…
One of the biggest challenges Versta Research faced during the first year of COVID-19 was a huge and puzzling spike in the amount of fraud on research panels. We saw many organizations falling victim to this fraud. There were obviously false studies with absurdly sensational headlines being published by the media and in scientific journals.…
Quite by accident, I just discovered the best new tool for reading and fixing research reports: the Read-Aloud function in Microsoft Office programs. It helps spot typos, missing or extra words, misspellings, grammatical mistakes and awkward phrases — everything I need to fix my writing before finalizing and sharing written text about research and surveys…
A public relations client early in my career gave this assessment of my work: “Joe is strong at highlighting problems, but what I really care about is solutions.” That was many years ago, after I left university teaching and started doing client work full time. Her words have stayed with me and deeply shaped the…