Most research professionals know there is a kernel of sad truth in this Dilbert cartoon. But it is not because the world is random, so that made up numbers work just as well as accurate numbers. It is because research is often not used at all, in which case the difference between real numbers and…
We came across this chart from Invisible Children, the group that produced the Kony 2012 video. It shows the organization’s expenditures by category. It is a poorly designed chart for three reasons: 1. The pieces of the doughnut are not correctly proportional. For some reason, the arc widths were compressed for some categories (like Media…
Coincidentally in the same week that Versta Research published its winter newsletter on Turning Data into Stories: A How-To Guide, last week’s AMA event in Chicago was a market research panel focused on telling stories with data. The presentations were solid, with lots of helpful ideas. But there was also a misguided idea working its…
If you want to write a great research report, do not write about the data, and do not write about the research itself. Write about what the data prove, because that is what your clients and managers really care about. Versta Research has just published its How-To Guide on Turning Data into Stories. It outlines…
One powerful way to gain visibility and credibility in your marketplace is by sponsoring survey research that documents problems and solutions in areas where you have expertise. To be successful, it requires (1) rigorous research carefully designed to uncover the right topics, and (2) savvy PR work that uses data to tell a credible and…
Earlier this month Arthur C. Nielsen, Jr. died. He left behind a giant and reputable market research company and a brand name recognized throughout the world. The A.C. Nielsen company was started by his father and in its early years tracked the sales of goods through grocery and drug stores. The company then moved into…
Many of us have uneasy feelings when reading statistics that presumably apply to ourselves and our own lives. Often the statistics do not seem to “fit” and seem to misrepresent the lives of real people from which the statistics are derived. It is with good reason that we chuckle when someone tells us that the…
How statistics are calculated and presented has a huge effect on how audiences interpret information and make decisions. A recent study about medical decisions based on drug efficacy data highlights the critical importance of how you turn your data into stories, no matter what industry. The research shows that different stories, all of them true…
Versta Research just hit a magic number: 100. That’s the number of articles we have written to help our clients and their colleagues keep abreast of important trends in market research. If your market research supplier is not providing ongoing thought leadership in design, methods, and analytics, then what are the chances they are bringing…
As much as we love numbers, we find ourselves often advising clients against using numeric scales in their surveys. A numeric scale is any response format that asks people to give a number within a certain range to indicate the strength of their feeling or opinion. The insanely popular survey question used to calculate Net…