Versta Research Post

Dilbert’s Boss: Focus Groups Are Not Reliable

The pointy-hair boss has a point here, even though he does not realize it. From a research perspective, focus groups should provide rich, new, and surprising depths of insight, not necessarily “reliable” data. In fact, that’s why we typically suggest doing multiple focus groups, in different locations, with different types of participants. We want each…

No, Crowdsourcing Hasn’t Replaced Focus Groups

We read the most irritating claim about focus groups several weeks back, which inspired us to begin writing about why it was so wrong. But we realized somebody else could do it better than we could—a true expert on focus groups who built a thriving research business by conducting focus groups (among other qualitative methods)…

Versta Research Post

Killer Quotes from Research Respondents

One way you can make a research report really pop is to carefully select and edit quotes from the people involved in the study.  For qualitative research, that means pulling quotes from transcripts of in-depth interviews, focus groups, online bulletin boards, social media, etc.  For survey research, it means pulling quotes from open-ended questions that…