Google Surveys Stumbles with Sneak Peek Mess

Google Surveys Stumbles with Sneak Peek Mess

Sometimes data visualization is too compelling for it’s own good. People are impressed by the beautiful design, and they look right past the utter nonsense being presented. This is “beautifully” illustrated by Google’s rollout of the first of many new features of their survey tool. Here’s the email they sent: We’re excited to announce that…

Good Research Has Insights Baked In

Good Research Has Insights Baked In

Here’s a sobering question for professionals who work in the “insights” industry: How much of your market research really offers insight? Not just validating data, or routine measurements, or pro forma tracking. Not just percentages of “how many said what” in a customized study. By true insight we mean: a direct answer to a deeply…

Pollsters Disagree on Best Sampling Methods

Pollsters Disagree on Best Sampling Methods

The last presidential election was a stunning win for online polls and a drubbing defeat for telephone polls. It provoked a loud and contentious debate among survey methodologists about the accuracy of polls and about how (and whether) to revise our methods. So here we are again, four years later with technology having moved faster…

Why Your Neuro-Marketing Might Be 70% Wrong

Why Your Neuro-Marketing Might Be 70% Wrong

Who can resist those flashy brain image scans showing that certain words, colors, images, or brands (or maybe your latest marketing message) magically light up consumers’ brains, presumably making them want to buy? Or, if you’re a cynic, who can resist sharing with colleagues the brain image scan of a dead salmon showing brain activity…