Many of us have uneasy feelings when reading statistics that presumably apply to ourselves and our own lives. Often the statistics do not seem to “fit” and seem to misrepresent the lives of real people from which the statistics are derived. It is with good reason that we chuckle when someone tells us that the…
MaxDiff is a survey method used to measure the importance of product features. Subsets of features are presented, and respondents are asked to select which feature is most important and which feature is least important. Its advantage over other techniques is that by forcing a choice from among multiple features, it more strongly differentiates the…
Turning data into stories involves not just words, but pictures as well. In the world of quantitative market research, that usually means charts, graphs, and tables. Moreover, just like poorly written sentences that often complicate rather than clarify data, charts and graphs in market research too often suffer from “chartjunk,” as Edward Tufte calls it. …
The hardest part of quantitative market research is not that it involves numbers, math, or even statistics, but that it involves complex problems in probability. Over the past several years, psychologists have been documenting how difficult it is for us humans to solve even “simple” probability problems. One fascinating example is a puzzle known as…
How statistics are calculated and presented has a huge effect on how audiences interpret information and make decisions. A recent study about medical decisions based on drug efficacy data highlights the critical importance of how you turn your data into stories, no matter what industry. The research shows that different stories, all of them true…
As much as we love numbers, we find ourselves often advising clients against using numeric scales in their surveys. A numeric scale is any response format that asks people to give a number within a certain range to indicate the strength of their feeling or opinion. The insanely popular survey question used to calculate Net…
Unless your company has a department dedicated to it, market research can be a hard sell because higher level executives may not believe in the value of research. At Versta, we have a certain sympathy with these executives. In our view, market research in and of itself has little value; it is the outcomes of…
With the magic of the holidays upon us, we got to thinking about “magic” in market research, or the lack thereof. So our just- published quarterly newsletter focuses on magic numbers in market research, arguing that certain “magical” numbers seem to guide much of what we do, whether we realize it or not. The best…
One way you can make a research report really pop is to carefully select and edit quotes from the people involved in the study. For qualitative research, that means pulling quotes from transcripts of in-depth interviews, focus groups, online bulletin boards, social media, etc. For survey research, it means pulling quotes from open-ended questions that…
Should you state a survey’s margin of error in your press release when pitching a story to the media? In our view, the answer is no. Why not? Because margins of error refer to sampling error only, not about the overall accuracy or error of the survey itself. But how many readers of your news…