A Path to Better Research with Geo-Maps

A Path to Better Research with Geo-Maps

Given how common mapping capabilities have become via the Internet and smartphones, it is surprising that we don’t see more geographic mapping in market research.  Researchers nearly always look at customer demographics, and a key component of a person’s demographic profile is where he or she lives.  This data is far more compelling if you…

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A Better Way to Scale MaxDiff Utilities

MaxDiff is a survey method used to measure the importance of product features.  Subsets of features are presented, and respondents are asked to select which feature is most important and which feature is least important.  Its advantage over other techniques is that by forcing a choice from among multiple features, it more strongly differentiates the…

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Three Mistakes to Avoid on Data Charts

Turning data into stories involves not just words, but pictures as well.  In the world of quantitative market research, that usually means charts, graphs, and tables.  Moreover, just like poorly written sentences that often complicate rather than clarify data, charts and graphs in market research too often suffer from “chartjunk,” as Edward Tufte calls it. …

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Pigeons Beat People on Probability Problems

The hardest part of quantitative market research is not that it involves numbers, math, or even statistics, but that it involves complex problems in probability. Over the past several years, psychologists have been documenting how difficult it is for us humans to solve even “simple” probability problems.  One fascinating example is a puzzle known as…