Good Research Has Insights Baked In

Good Research Has Insights Baked In

Here’s a sobering question for professionals who work in the “insights” industry: How much of your market research really offers insight? Not just validating data, or routine measurements, or pro forma tracking. Not just percentages of “how many said what” in a customized study. By true insight we mean: a direct answer to a deeply…

Lessons from NYT on Data Dump Research

Lessons from NYT on Data Dump Research

I often look to excellent journalism as a model for how researchers should turn data into stories: Do investigative work, interview the right people, analyze the details, then lay out a meaningful and contextualized narrative about the who, what, when, where and why. In fact, when I talk about our research and analysis approach that turns data…

Make an Infographic Something to Explore

Make an Infographic Something to Explore

Tip #3 of our presentation tomorrow at the LIMRA marketing research conference is this: Make your infographic something to explore. It stands in stark contrast to our advice for research reports, which is to make everything utterly transparent. Here I explain the reasoning behind this advice, what it means to “explore,” and most importantly, how…

Help Wanted: Smart Researchers Who Interpret Findings

Help Wanted: Smart Researchers Who Interpret Findings

How far should you go when reporting your findings, into the territory of interpreting your findings? An excellent researcher never stops struggling with that question, and the better you are, the more intense the discomfort every time you stretch away from the data to advise on what it all means. The importance of stretching beyond…