Getting to Yes When Response Rates Plummet

Getting to Yes When Response Rates Plummet

I used to think that when potential research respondents said no they’re not interested in participating in our survey, they really meant it, end of story. Then I started working more on the field side where all kinds of different data collection was happening all the time. Seeing recruitment and data collection up close amazed…

New Possibilities with Mobile Qualitative Research

New Possibilities with Mobile Qualitative Research

The best innovation in qualitative methods over the last decade is not online focus groups or bulletin boards or MROCs (Market Research Online Communities). It’s the smartphone. Your customers can snap pictures, take videos, and document all their thoughts and behaviors as they go about their everyday lives, generating some of the richest qualitative data…

Ten Tips for Flawless Fieldwork

Research firms like Versta (and research teams like yours?) tend to think of design, strategy, and analysis as the critical place where we add value. But guess what. Everybody thinks that, and one consequence is that fieldwork and data collection are becoming dangerously bad. Nobody is paying attention anymore. Fieldwork is on auto-pilot. We recommend…