Despite having been on the front lines of social research for so many years, interviewing respondents personally and eliciting data through surveys, I still feel somewhat surprised and disbelieving that people really want to participate in research. But they do. Sometimes eagerly. Almost always truthfully. Surely, my surprise stems from my own reluctance to fill…
Does data displayed in charts and graphs, rather than tables, lead to better decisions? Not according to research published several years ago in the Journal of Marketing Research. The authors looked at various types of biases that creep into business managers’ decisions when based on data presented to them. They did this by conducting experiments…
Whenever we’re involved in global research work, issues of cross-cultural communication are top-of-mind. Whether we rely on translations, or whether we speak the same language as our clients and respondents, it is important for researchers to understand differences in how people think and respond to research questions because data is always context sensitive. For example,…
Election season polling always highlights the danger of bad pollsters giving the market research and polling industry a bad name. While there are lots of reasons that polls might predict outcomes incorrectly (polling is far more difficult and risky than many people think) there is no excuse for deliberately bad pollsters making up data to…
There are three important characteristics of people who “satisfice” on surveys: They are less conscientious They are less agreeable They have different cognitive skills The first two refer to dimensions of the Big Five personality traits. Conscientious people are efficient and organized vs. extravagant or careless. Agreeable people are friendly and compassionate vs. critical and…
Satisfice is not a word you will find in most dictionaries, but it is a word you will hear often in the world of survey research. Satisficing is what survey respondents do when they “sort of” want to answer survey questions but not really. They are like lazy students taking a test. They dislike too…
Here are four types of “attention checks” to build into your questionnaires and analysis in order to assess whether respondents are fully engaged in answering your survey.
It might seem obvious that inattentive survey respondents should deleted from your data. Think again. Here’s why a “light touch” during data quality review is best.
The New York Times’ recent brand and marketing campaign is all about Truth. Well, if Truth really matters, then they desperately need a good old fashioned survey to back their flimsy claims in a recent article about how small business owners view the candidates running for president. In a front-page article of the business section…
Believe it or not, some people do not find puppies irresistibly adorable, as our newest honorary member of the Versta Research team (pictured here) can tell you. Elio arrived a couple of weeks ago. He is 13 weeks old and truly over-the-top adorable. He mostly sleeps in a crate next to me as I work…