Dealing with Lazy Survey Respondents — Drop Them or Keep Them?
It might seem obvious that inattentive survey respondents should deleted from your data. Think again. Here’s why a “light touch” during data quality review is best.
Translating Surveys Perfectly Will Make Them Perfect – But It Doesn’t Actually Matter
A recent study shows that team translation is superior for accurate survey translation, but that less accurate translations will work just as well in terms of survey measurement.
Mobile Phones Still Present Challenges for Market Research
Cell phone dialing is now essential for phone surveys, just as mobile-optimized surveys are essential for online surveys. A lot of market research continues to ignore this.
A Better Way to Ask Race and Ethnicity (and Proof That It Works)
Versta Research has a new way of asking about race and ethnicity on surveys, and it is reducing respondent confusion and complaints by 80%.
Five Mid-Year Resolutions to Inspire Better Research in 2021
With all the strange business disruptions of the last 16 months, and the ways in which the coronavirus shifted the foundations of market research, July 1 feels a lot more like the beginning of a new year than January 1 did. Life is back to normal, we hope! This “new year” inspires us to take…
Surprising Ways to Reduce Survey Costs: Give Respondents Money Before They Take Your Survey
One refrain you will see on these pages throughout 2021 is that the time of cheap and easy online surveys is probably coming to a bitter, crashing end. Response rates are plummeting, even lower than we thought possible. Cheap online research panels (which are used for the vast majority of market research) are rife with…
Survey Respondent Demand Is Outpacing Supply: That’s Why Your Research Might Be Failing
The COVID-19 pandemic decimated the research industry’s respondent panels, and here’s the impact it is having on our (and your) research today. All of a sudden, research came to a halt in early 2020. Clients wanted their fieldwork put on hold for six months or more. Panel companies stopped investing in and nurturing their panels.…
For Better Response Rates, Try Dumping Qualtrics for Mail Chimp
If you suffer from miserably low response rates to surveys you send with your own e-mail list, here’s something to try: Dump the e-mail invitation functionality that is built into your survey platform like Qualtrics. Instead, use a stand-alone email tool like Mail Chimp or Constant Contact. This will make your life harder, and it…
Finding Fraud in Public Polls: Our AAPOR Presentation
Versta Research is presenting this week at the 76th annual conference of the American Association for Public Opinion Research (AAPOR). The conference is being held virtually from May 11 to 14, 2021. The presentation is called Finding Fraud in Public Polls: Employing Semantic Network-Based Methods for Identifying Fraud in Online Sampling. It is a reflection…
Tempted to Try SMS Text Message Surveys? Don’t Bother.
I was getting ready to write this article with a prediction that soon you will be inundated with pitches for the latest “innovation” in survey technology, and what do you know, this arrived in my junk mail folder: TIRED OF LOW CELL PHONE SURVEY RESPONSE RATES? We offer SMS Text Message Surveys TCPA Compliant Solution…