A cool thing about the National Health Interview Survey (a gold standard survey conducted by the National Institutes of Health) is that it continuously tracks telephone access within the U.S. population. In particular, it tracks what type of access people have, which is essential for pollsters and researchers who need to find survey samples that…
When the U.S. Census Bureau started redesigning its race and ethnicity question for the 2020 decennial census, we started revising our own short version for surveys, too. Now we have enough data from one full years-worth of surveying on multiple projects, and we can tell you this: it works really well. We used to have…
If you have been tasked with the job of measuring “brand authenticity,” you probably noticed what a messy conceptual world you are now in. The idea of brand authenticity makes sense, but all the vague and competing definitions proffered by consultants surely makes your job harder. In comes market research to the rescue! A professor…
It’s not easy to use a survey to measure public knowledge or misperceptions. Why? Because surveys are not quizzes. Respondents expect you to ask questions they can answer truthfully and correctly based on their opinions and experience. As good researchers, we mostly try to reassure respondents: “There are no right or wrong answers! Please give…
With all the strange business disruptions of the last 16 months, and the ways in which the coronavirus shifted the foundations of market research, July 1 feels a lot more like the beginning of a new year than January 1 did. Life is back to normal, we hope! This “new year” inspires us to take…
Last week we showed you a survey that might convince you to think twice about hiring a super high-end consulting firm for your survey research and insights. Fancy business consultants may know a lot about business, but they know little about gathering good data to answer their business questions. So this week, instead of focusing…
Ever wonder what you get if you hire a fancy schmancy consulting firm for your survey research and marketing insights, instead of Versta Research? Every once in a while we have a potential client who insists: “Give us IBM! Nobody ever got fired for buying IBM.” I got a view into what those surveys look…
One of the biggest challenges Versta Research faced during the first year of COVID-19 was a huge and puzzling spike in the amount of fraud on research panels. We saw many organizations falling victim to this fraud. There were obviously false studies with absurdly sensational headlines being published by the media and in scientific journals.…
We recently offered an article about needing to “punish test” surveys lest you end up with a mess of mistakes like text piping that fails, or survey layouts that do not to adapt to user devices. But how do you actually punish test a survey? The best way, we think, is to start with a…
Testing a survey before it launches takes about 4 to 6 hours of an experienced professional’s time, for a standard ten- to fifteen-minute survey. If you don’t invest that time up front, you are almost certain to discover mistakes while in the field (or worse: after), which can make for a nightmare of programming corrections…