How to Measure Brand Authenticity
This article outlines the six measurable dimensions of brand authenticity — established in academic research — that you should include in any survey of brand authenticity.
How to Test Knowledge and Misperceptions on a Survey
It’s not easy to use a survey to measure public knowledge or misperceptions. Why? Because surveys are not quizzes. Respondents expect you to ask questions they can answer truthfully and correctly based on their opinions and experience. As good researchers, we mostly try to reassure respondents: “There are no right or wrong answers! Please give…
Five Mid-Year Resolutions to Inspire Better Research in 2021
With all the strange business disruptions of the last 16 months, and the ways in which the coronavirus shifted the foundations of market research, July 1 feels a lot more like the beginning of a new year than January 1 did. Life is back to normal, we hope! This “new year” inspires us to take…
How to Fix a McKinsey Survey: 10 Best Practices They Should Have Followed
Last week we showed you a survey that might convince you to think twice about hiring a super high-end consulting firm for your survey research and insights. Fancy business consultants may know a lot about business, but they know little about gathering good data to answer their business questions. So this week, instead of focusing…
This is What a McKinsey Survey Looks Like
Ever wonder what you get if you hire a fancy schmancy consulting firm for your survey research and marketing insights, instead of Versta Research? Every once in a while we have a potential client who insists: “Give us IBM! Nobody ever got fired for buying IBM.” I got a view into what those surveys look…
The Rigors of Good Research: Three Examples from Thought Leadership
One of the biggest challenges Versta Research faced during the first year of COVID-19 was a huge and puzzling spike in the amount of fraud on research panels. We saw many organizations falling victim to this fraud. There were obviously false studies with absurdly sensational headlines being published by the media and in scientific journals.…
A Checklist for Testing Surveys
We recently offered an article about needing to “punish test” surveys lest you end up with a mess of mistakes like text piping that fails, or survey layouts that do not to adapt to user devices. But how do you actually punish test a survey? The best way, we think, is to start with a…
Here’s Why You Should “Punish Test” Your Surveys
Testing a survey before it launches takes about 4 to 6 hours of an experienced professional’s time, for a standard ten- to fifteen-minute survey. If you don’t invest that time up front, you are almost certain to discover mistakes while in the field (or worse: after), which can make for a nightmare of programming corrections…
Here’s Your Chance to Write Better Questionnaires
This summer you will not have to schlep to Ann Arbor for a month if you want to take advantage of top-notch summer training courses in survey research offered at the University of Michigan. Everything is being offered online this year! It is a perfect opportunity for corporate researchers and others who work on the…
How to Ask Race & Ethnicity on a Survey
If demographic benchmarks and trends are essential to your business and the research you conduct (things like age, gender, race, ethnicity, and region) then our just-published 2020 Spring Newsletter has information you absolutely need to know. The U.S. Census Bureau continues to change how it collects and classifies demographic data. Right now the Bureau is…