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Tag Archives: surveys

Avoid This Adherence Scale for Health Surveys

Avoid This Adherence Scale for Health Surveys

Data Collection, Methods & Tools, Survey DesignBy Joe HopperSeptember 20, 2017

Here’s an unfortunate reality in the world of survey research: Survey questions can sometimes be copyrighted. When certain questions (no matter how obvious and common) are asked together as a set, and then scaled into a single measure (no matter how obvious and simple), and then validated in a study as being a solid tool…

AAPOR Says Trump-Clinton Polls Mostly Right

AAPOR Says Trump-Clinton Polls Mostly Right

Public PollingBy Joe HopperSeptember 6, 2017

Here is an update on what went wrong with the Clinton vs. Trump polling debacle last fall, according to AAPOR’s official Evaluation of 2016 Election Polls in the U.S. that was released several weeks ago. The conclusions are based on an analysis and assessment of publicly available polling data plus additional data supplied by top…

Why Bigger Is Better for Numeric Rating Scales

Why Bigger Is Better for Numeric Rating Scales

Data Collection, Survey Design, Survey TipsBy Joe HopperAugust 30, 2017

If you grew up in the United States, you probably think big numbers are better when it comes to rating things. Higher scores on school exams are better. Higher scores in games and sports are usually better. Higher credit scores are better. Five-star restaurants are definitely better than one-star restaurants. In Germany it is often…

Don’t Believe This Best Practice from Google Surveys

Don’t Believe This Best Practice from Google Surveys

Data Collection, Methods & Tools, Survey DesignBy Joe HopperAugust 16, 2017

We use Google Surveys for quick, cheap incidence tests, or to test question wording or answer scales. Every time I use it, however, I am startled by how foolish Google Surveys can be. Here is an example we noticed from our most recent use of the tool. Start constructing your Google Survey. Add a “single…

Your Margin of Error Is Bigger than You Think

Your Margin of Error Is Bigger than You Think

Data Analysis & Analytics, Public PollingBy Joe HopperAugust 2, 2017

If you conduct a well-designed, well-executed survey of 500 people you probably think (and yes, we may have told you) that your margin of error is ±4%. It’s beautiful. It’s all based on math. And if you ever had that “aha” moment in statistics class, you probably agree that the mathematical proof of it is…

How to Design Better Survey Invitations

How to Design Better Survey Invitations

Data Collection, Survey TipsBy Joe HopperJuly 26, 2017

Of all the many components that need to come together for great research, one piece not often discussed is the art and science of getting people into your study. Recruiting respondents is part targeting, part persuasion, and part persistence. For researchers, it is probably the closest thing we do to actual marketing. In the Versta…

How to Ask Gender on Surveys

How to Ask Gender on Surveys

Data Collection, Future Trends, Survey DesignBy Joe HopperJune 28, 2017

Gender used to be one of the easiest questions to write for a survey. There was male and there was female, so we simply asked: “Which are you?” But our culture has begun acknowledging the fluidity of gender identity and gender assignment, and now, too, must survey research. Just this week we had a potential…

Does Starting with a Story Bias Your Findings?

Does Starting with a Story Bias Your Findings?

Data Analysis & Analytics, Public Relations, Survey Design, Turning Data into StoriesBy Joe HopperJune 21, 2017

Two audience members at our LIMRA talk (see Public Studies: Advice for the PR Team and Advice for the Research Team) asked questions about biased research findings. Doesn’t starting with the research story and writing dream headlines lead you down a path of finding or confirming what your internal client wants to hear? I suppose…

Public Release Studies: Advice for the PR Team

Public Release Studies: Advice for the PR Team

Public Relations, Turning Data into StoriesBy Joe HopperJune 7, 2017

Just back from LIMRA’s 2017 Marketing and Research Conference, I am happy to report a successful and productive “meeting of the minds” from both the Marketing Side and the Research Side of this uniquely blended gathering of financial services professionals. No matter what some may say, research is not part and parcel of marketing. Nor…

Good Reasons to Ask Bad Questions

Data Collection, Survey Design, Survey TipsBy Joe HopperMay 10, 2017

In the Versta Research spring newsletter, Build a Better Customer Satisfaction Survey, we mentioned—but did not speak to—the seventh question in our newly developed survey for clients. It was added at the last minute. We put it right at the top, so it is the first question you see. If you didn’t yet test drive…

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