Sometimes technology moves so fast it solves a problem before we solve it in other ways. Such is the case with grid-type questions and mobile surveys. People are doing surveys on mobile devices all the time now, so researchers are finally re-thinking how to design surveys. Getting rid of grids has been one mantra of…
If you ever have trouble separating all the hype of new methods and technology from the reality of whether those methods work, turn to the sober and decidedly non-hyped world of academic research. Some of the smartest people in the world build their careers by pursuing scientific research about research methods. They publish their results…
I resist the idea of using Twitter for research because I do not know anyone beyond journalists, PR people, and marketing folks who actually use Twitter. Well, that’s a terrible reason to dismiss a potentially rich source of data, especially because one premise of survey research is that small parts can represent the whole. My…
Having just returned from giving a presentation at the Advertising Research Foundation’s annual conference, Re:Think 2015, I learned that ARF’s “Ground Truth #2” is that brands are built in the brain. As such, the ARF has invested a good deal of time and money over the last decade exploring ways that neuroscience can be applied…
Every year I peruse the listings of summer college training courses on research methods. Part of it is nostalgia—I loved school. But I’m also looking for courses that will keep me and our Versta employees at the forefront of new knowledge and research techniques. (I didn’t learn R in graduate school, so yes, I took…
When we published our July 2014 newsletter on How to Make Spectacular Infographics, we spent some time looking for examples of poorly done infographics. Ultimately we decided to focus only on the positive “what-to-do” for infographics instead of the negative “what-not-to-do,” so we set those examples aside. Well, along comes the latest news magazine from…
A persistent misperception in our industry is that technology can (or eventually will) largely automate our work. It reflects a fundamental confusion between the tools that we use versus the work that we do. This confusion was evident in a recent New York Times article about the surprising amount of time that data scientists devote…
Telephones used to be an awesome way to find a random sample of Americans. Nearly all Americans had a home telephone, nearly everybody would answer if you called, and most were willing to answer survey questions to help researchers understand public opinion. In fact, telephones have been so central to scientific survey research that the…
Over the last few years it has become clear that random digit dial telephone surveys—once the gold standard of survey research—are no longer so golden. But the New York Times has been a holdout among media giants, refusing to use online polls or to report findings from them. They have clung to the false idea…
This week, after nine months of intensive study and practice, we published our Summer 2014 Newsletter with a feature article on How to Make Spectacular Infographics. It offers tips and tricks and some how-to insights. It is based on a company-wide internal initiative launched last fall to develop an infographic summary of research findings for…