In an essay published not too long ago, Stuart Rothenberg, a prominent political (and non-partisan) commentator argued that partisan pollsters (those who work directly for either Democratic or Republican candidates) do a better job than presumably objective third party pollsters. Why? Because they have to get it right. Their campaign strategies depend on it. Quoting…
On Monday I received media training from one of the research industry’s top professional organizations: The American Association for Public Opinion Research (AAPOR). They hired Brenda Foster, a career journalist and now a communications and PR consultant, to teach research nerds about how to succeed with media interviews when talking about research findings. First she…
A survey we conducted for a client this year was just vetted by CNN and we were asked to provide all kinds of detailed information about what we did and how we did it so that our client could get news coverage for the survey they commissioned. This list of 16 questions that CNN will…
Like most researchers who take data visualization seriously, I am not a fan of pie charts. But not too long ago I came across a pair of pie charts that display data in a striking and visually compelling way. Indeed, they tell a story with data better than other alternative types of charts. The story…
Here’s a chart that will dazzle the research and design teams you are working for. It’s called a Sankey chart. In the context of market research, it is used to show the “flow” of respondents from one cut of data into another. For example, suppose you have data on how respondents started shopping online for…
I just read a delightful and thought-provoking snippet in Proust’s Swann’s Way (published in 1913) that, unfortunately, reminded me of artificial intelligence in market research. Here is what Proust originally wrote, which is delightful: But all of the feelings we are made to experience by the joy or the misfortune of a real person are…
One of the weirdest new uses of artificial intelligence in market research is to create “synthetic respondents” for surveys and qualitative interviews. The idea is to use information scraped from the Internet via AI’s large language models, construct a sample of synthetic people that matches the demographics of one’s target population, and then ask those…
If you read our article a few years back ago about COVID-19, you may have noticed some statistics we cited that seemed odd and open to misinterpretation. That’s because instead of reporting the percentage of respondents who did or said something, we reported the mean of all survey respondents’ answers to a numeric scale. We…
It was a long, arduous process (and still is), but it was worth it: Versta Research has been awarded certification for compliance to ISO 27001! This is one of the most widely recognized and internationally accepted information security standards. Certification puts Versta Research among a small handful of market research and insights firms that undergo…
Here are four types of “attention checks” to build into your questionnaires and analysis in order to assess whether respondents are fully engaged in answering your survey.