Market researchers complain a lot when they get data back from surveys and see that people have been “speeding” through their surveys or that people are not giving thoughtful responses. Putting aside the issue of fraud (which is a huge problem in our industry) the problem is rarely “bad respondents” – instead the problem is…
One of the cool things about social science and marketing research is that it brings together mathematics and human behavior. Mathematics is beautiful, elegant, and abstract. It is much like art. Human behavior is messy, contradictory, and frustrating, desperately in need of a way to make sense of it. Bringing the two together – turning…
There are three important characteristics of people who “satisfice” on surveys: They are less conscientious They are less agreeable They have different cognitive skills The first two refer to dimensions of the Big Five personality traits. Conscientious people are efficient and organized vs. extravagant or careless. Agreeable people are friendly and compassionate vs. critical and…
Satisfice is not a word you will find in most dictionaries, but it is a word you will hear often in the world of survey research. Satisficing is what survey respondents do when they “sort of” want to answer survey questions but not really. They are like lazy students taking a test. They dislike too…
In an essay published not too long ago, Stuart Rothenberg, a prominent political (and non-partisan) commentator argued that partisan pollsters (those who work directly for either Democratic or Republican candidates) do a better job than presumably objective third party pollsters. Why? Because they have to get it right. Their campaign strategies depend on it. Quoting…
One of the weirdest new uses of artificial intelligence in market research is to create “synthetic respondents” for surveys and qualitative interviews. The idea is to use information scraped from the Internet via AI’s large language models, construct a sample of synthetic people that matches the demographics of one’s target population, and then ask those…
It was a long, arduous process (and still is), but it was worth it: Versta Research has been awarded certification for compliance to ISO 27001! This is one of the most widely recognized and internationally accepted information security standards. Certification puts Versta Research among a small handful of market research and insights firms that undergo…
The word “material” points to a useful concept, and provides a welcome corrective to an obsessive and misguided focus on statistical significance.
In a test of the powers of AI, here is an impressive poem it wrote about market research. It’s worth a smile. But it’s not poetry.
Here is a brief summary of the Versta Research Spring 2023 Newsletter, which outlines five research lessons that have transformed marketing research during the pandemic years.