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One of the cool things about social science and marketing research is that it brings together mathematics and human behavior. Mathematics is beautiful, elegant, and abstract. It is much like art. Human behavior is messy, contradictory, and frustrating, desperately in need of a way to make sense of it. Bringing the two together – turning…
There are three important characteristics of people who “satisfice” on surveys: They are less conscientious They are less agreeable They have different cognitive skills The first two refer to dimensions of the Big Five personality traits. Conscientious people are efficient and organized vs. extravagant or careless. Agreeable people are friendly and compassionate vs. critical and…
Today I saw my first “dumb election statistics” article of the season, with AP News offering this dramatically titled story: Kamala Harris’ election would defy history. Just 1 sitting VP has been elected president since 1836. We are bound to see tons of headlines and stories like this during the next several weeks. It brought…
Satisfice is not a word you will find in most dictionaries, but it is a word you will hear often in the world of survey research. Satisficing is what survey respondents do when they “sort of” want to answer survey questions but not really. They are like lazy students taking a test. They dislike too…
In an essay published not too long ago, Stuart Rothenberg, a prominent political (and non-partisan) commentator argued that partisan pollsters (those who work directly for either Democratic or Republican candidates) do a better job than presumably objective third party pollsters. Why? Because they have to get it right. Their campaign strategies depend on it. Quoting…
On Monday I received media training from one of the research industry’s top professional organizations: The American Association for Public Opinion Research (AAPOR). They hired Brenda Foster, a career journalist and now a communications and PR consultant, to teach research nerds about how to succeed with media interviews when talking about research findings. First she…
A survey we conducted for a client this year was just vetted by CNN and we were asked to provide all kinds of detailed information about what we did and how we did it so that our client could get news coverage for the survey they commissioned. This list of 16 questions that CNN will…
Like most researchers who take data visualization seriously, I am not a fan of pie charts. But not too long ago I came across a pair of pie charts that display data in a striking and visually compelling way. Indeed, they tell a story with data better than other alternative types of charts. The story…
Here’s a chart that will dazzle the research and design teams you are working for. It’s called a Sankey chart. In the context of market research, it is used to show the “flow” of respondents from one cut of data into another. For example, suppose you have data on how respondents started shopping online for…
I just read a delightful and thought-provoking snippet in Proust’s Swann’s Way (published in 1913) that, unfortunately, reminded me of artificial intelligence in market research. Here is what Proust originally wrote, which is delightful: But all of the feelings we are made to experience by the joy or the misfortune of a real person are…