Versta Research Blog

Versta Research Blog

About Versta

Versta Research is a marketing research and public opinion polling firm that helps you answer critical questions with customized research and analytical expertise.

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Versta Research Blog

Explore industry trends, research methods, and tips for your own research projects in the Versta Research Blog. All opinions are our own, and some may change over time.

First time reader? Check out the Best of the Blog for the most popular posts from almost 10 years of blogging. We’re glad you’re here.

Manipulative CX Surveys

Manipulative CX Surveys

It bugs me that companies would use customer feedback surveys not for information or learning, but to manipulate customers into buying from them again. On the other hand, how many companies inundate us with those zillions of customer satisfaction surveys because they truly care about learning? What they really care about are their “metrics,” their…

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CASRO+MRA = Bland Insights

CASRO+MRA = Bland Insights

Reflecting a shift in how applied research is being organized and used in businesses today, 2017 marks the end of two important market research industry groups, and the beginning of a new one. Gone is the Council of American Survey Research Organizations (CASRO) founded 37 years ago. Gone is the Marketing Research Association (MRA) founded…

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How Many Bots Took Your Survey?

How Many Bots Took Your Survey?

Almost certainly more than you think. If you are purchasing access to survey respondents from panel providers, or from survey software providers, or from any other source beyond your own list (and even then, how carefully are you controlling access to your survey?) you are probably getting fraudulent data from automated bots or from survey-taker…

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What Rose to the Top in 2016

What Rose to the Top in 2016

Google Analytics is a great example of how powerful OR how utterly useless data can be. If you let your analytics lead you around, and you search and search, and try all those variations and data cuts hoping to land on the “actionable insight” that Google always promises—trust me, you will fail. But if you…

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A Fun and Easy Way to Try R

A Fun and Easy Way to Try R

Data wonks have more fun than you may think. If you have not yet begun working with the R statistical program (which is mesmerizing, extremely powerful, hard to learn, but weirdly intuitive, and FREE) then here is a fun and relatively easy way to give it a test drive. It is becoming a tradition that,…

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