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The New York Times Magazine ran a feature article in June implying that big data and quantitative algorithms are the secret of how Obama won the election. The young, technologically-savvy “Obama-wonks” who toiled in “the cave” writing thousands of lines of computer code, took advantage of huge repositories of data from the likes of Facebook…
I usually feel guilty when returning merchandise to a store—like some over-indulged child, ungrateful for what he has, or unwilling to finish all the nutritious food on his plate. But recent research shows that if people like me can get over the guilt, companies actually make more money from us. How does that work? Research…
One subtle (and false) implication of the beautiful chart we presented showing trends in conjoint analysis is that perhaps you should be using discrete choice modeling (CBC, which stands for Choice-Based Conjoint) because CBC is, by far, the most widely used method among those using Sawtooth conjoint tools. But CBC is not the best choice…
Whenever I see a chart like this, which shows proportions of a whole changing over time (or in PowerPoint language, a time series of 100% stacked bar charts): I picture to myself how much more visually compelling it would be if it were done in R, like this: This second chart is not just more…
Want to stay at the very top of your professional game and gain a significant edge over competitors? Want to dazzle colleagues with real insights that nobody else is yet discussing? Look no further than the Ivory Tower. Throughout the year our academic colleagues are producing a treasure trove of ideas and knowledge based on…
Even if you don’t care about political polling, or the fact that Gallup consistently overestimates support for Republican candidates, it is worth paying attention to how Gallup is trying to fix its problems with surveys and polling. They are not happy with how poorly their polls have fared (who would be?), and they have teams…
Or maybe we should say: why vendors SHOULD do everything twice BEFORE their work hits your desk and you send it back because you found errors. When it comes to something as complex and exacting as market research or public opinion polling, there are almost certainly mistakes the first time around. If a company does…
As market researchers pay more and more attention to the need for compelling data visualizations, Hans Rosling’s work with interactive data is becoming a catalyst for a fascinating new type of data visualization: animated statistical graphs. He uses them to show world social and economic trends over time, and the effect is exceptionally powerful. Here…
A few years back, some researchers were predicting that social media would cause a seismic shift in how we conduct brand research, customer satisfaction tracking, innovation research, and so on. Others were not so sure, arguing that the fundamentals of data collection and analysis will always be the same. Both sides were represented on a…
If you have ever been called to participate in a phone survey, you probably know the routine where you hear a question and then jump in with an answer. A good interviewer will remind you that she needs to read the entire question and all the answer options just to be sure that you offered…