Versta Research Blog

Versta Research Blog

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Versta Research is a marketing research and public opinion polling firm that helps you answer critical questions with customized research and analytical expertise.

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Versta Research Blog

Explore industry trends, research methods, and tips for your own research projects in the Versta Research Blog. All opinions are our own, and some may change over time.

First time reader? Check out the Best of the Blog for the most popular posts from almost 10 years of blogging. We’re glad you’re here.

Versta Research Post

Who Are Your Anonymous Respondents?

We feel strongly that people who give us information through surveys, in-depth interviews, or focus group deserve a promise that this will never happen to them: One of the tenets of rigorous market research is that respondent confidentiality is key.  Why?  Primarily because it benefits you as a client.  To make smart decisions, you need…

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Versta Research Post

Optimize Your PR—Don’t Do Silly Surveys

We are strong advocates of using surveys for public relations outreach.  Commissioning surveys that answer interesting questions to help drive news stories and other types of communication can build a credible foundation so that journalists and other audiences take note and listen.  But we are not fans of silly surveys that rely on outlandish, sexy,…

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Versta Research Post

Tips on Easy Data Visualization with Excel

At its core, data visualization is about using visual techniques as shortcuts to understanding patterns in data.  Some of the newer tools available in common programs like Excel provide an excellent means for visualizing data.  This can save you time and it can point you in the right direction for rigorous analysis. Here is an…

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Versta Research Post

Bad Decisions with Better Graphics

Does data displayed in charts and graphs, rather than tables, lead to better decisions?  Not according to the latest research reported in this month’s Journal of Marketing Research. The authors looked at various types of biases that creep into business managers’ decisions when based on data presented to them.  They did this by conducting experiments…

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Versta Research Post

The Age of Algorithms

Doing “statistics” strikes fear in the hearts of many, so how about if we talk about “algorithms” instead?  It’s a safer word because most people in the worlds of business and market research never have to take (or fail) a course in algorithms. Algorithms are central to the work that we do in business and…

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Versta Research Post

Social Media and Customer Satisfaction Research

This past Monday I moderated a panel of thought leaders in market research to ponder the question: “How Will Social Media Change Customer Satisfaction and Loyalty Research?” The event was sponsored by the American Marketing Association, and included participants from GfK, Maritz, MARC, SAS, Market Tools, and Versta Research. One of the fascinating insights to…

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Versta Research Post

Using Mobile Technologies in Research

One critical trend that is transforming the research industry is the rapid adoption of mobile technologies, especially smartphones.  It transforms research in multiple ways.  It means that people disconnect their landlines, so we have to adjust our methods for phone polling.  But more importantly, it means people are accessible in multiple ways (text, phone, email)…

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