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Like most researchers who take data visualization seriously, I am not a fan of pie charts. But not too long ago I came across a pair of pie charts that display data in a striking and visually compelling way. Indeed, they tell a story with data better than other alternative types of charts. The story…
Here’s a chart that will dazzle the research and design teams you are working for. It’s called a Sankey chart. In the context of market research, it is used to show the “flow” of respondents from one cut of data into another. For example, suppose you have data on how respondents started shopping online for…
I just read a delightful and thought-provoking snippet in Proust’s Swann’s Way (published in 1913) that, unfortunately, reminded me of artificial intelligence in market research. Here is what Proust originally wrote, which is delightful: But all of the feelings we are made to experience by the joy or the misfortune of a real person are…
One of the weirdest new uses of artificial intelligence in market research is to create “synthetic respondents” for surveys and qualitative interviews. The idea is to use information scraped from the Internet via AI’s large language models, construct a sample of synthetic people that matches the demographics of one’s target population, and then ask those…
If you read our article a few years back ago about COVID-19, you may have noticed some statistics we cited that seemed odd and open to misinterpretation. That’s because instead of reporting the percentage of respondents who did or said something, we reported the mean of all survey respondents’ answers to a numeric scale. We…
It was a long, arduous process (and still is), but it was worth it: Versta Research has been awarded certification for compliance to ISO 27001! This is one of the most widely recognized and internationally accepted information security standards. Certification puts Versta Research among a small handful of market research and insights firms that undergo…
Here are four types of “attention checks” to build into your questionnaires and analysis in order to assess whether respondents are fully engaged in answering your survey.
It might seem obvious that inattentive survey respondents should deleted from your data. Think again. Here’s why a “light touch” during data quality review is best.
Summer is the perfect time for professional development and training in market research methods because short course offerings in survey and questionnaire design are plentiful.
The word “material” points to a useful concept, and provides a welcome corrective to an obsessive and misguided focus on statistical significance.